Privacy & Documents
Haven Privacy Policy
Effective date: September 8, 2026
Last updated: September 8, 2026
Haven Adult Day Program (“Haven,” “we,” “our,” or “us”) respects your privacy. This policy explains what information we may collect through our website, how we use and protect it, and the choices available to you.
Information You Provide
We may collect information that you voluntarily provide when you:
Complete our contact form
Ask to join the Haven community
Register for or inquire about an event
Make a donation
Subscribe to updates
Contact us by email, telephone, or social media
This information may include your name, email address, telephone number, and the message or other information you choose to provide.
Please do not submit medical records, Social Security numbers, financial-account information, passwords, or other highly sensitive information through our general contact form.
Our website and its service providers may automatically collect limited technical information, such as:
Internet Protocol address
Browser and device type
Pages visited
Approximate location
Date and time of a visit
Referring website
Cookies and similar technologies
We may use this information to operate the website, understand how it is used, maintain security, and improve our services.
How We Use Information
Haven may use information to:
Respond to questions and requests
Provide information about programs and events
Process registrations or participation inquiries
Send requested updates
Manage Haven community membership requests
Process and acknowledge donations
Maintain the security and operation of our website
Keep appropriate organizational records
Comply with legal obligations
We will not sell or rent your personal information.
Contact Forms and Email
Our website uses Forminator to receive form submissions and WP Mail SMTP to deliver email notifications. Information submitted through a form may be stored in the website’s database and sent to authorized Haven representatives by email.
Please provide only the information needed for us to respond. Email and ordinary website forms may not provide an appropriate level of security for medical or other highly sensitive information.
Donations and Payment Information
Donations may be processed by Go Fund Me. Haven does not intend to store complete credit-card or bank-account numbers on its website. The payment provider processes payment information according to its own terms and privacy policy.
Information such as a donor’s name, contact information, donation amount, and transaction details may be provided to Haven for recordkeeping, acknowledgments, and legal compliance.
Our website may link to GroupMe, Facebook, and other third-party services. If you follow those links or join a Haven group, those services may collect information under their own privacy policies.
A link on Haven’s website does not mean that Haven controls the privacy or security practices of that service. Please review the service’s privacy settings and policy before sharing personal information.
To help protect our community, membership requests may be reviewed before someone is permitted to join a Haven online group. Participants should not share another person’s private, medical, or identifying information without permission.
Photographs and Media
Haven may take photographs or videos during activities and events. We will seek appropriate permission before using an identifiable participant’s photograph or video for public communications, promotional materials, social media, or the website.
Permission may be withdrawn for future uses by contacting us. Withdrawal may not remove material that was lawfully published or distributed before we received the request.
Information About Children and Vulnerable Participants
Haven’s website is intended to provide general information about our organization and activities. It is not designed to collect sensitive personal or medical information from children or vulnerable participants.
A parent, legal guardian, or authorized representative should contact Haven directly before submitting information on behalf of someone who may need assistance providing informed consent.
Our website and third-party services may use cookies or similar technologies to remember preferences, operate features, measure website activity, and maintain security.
You can control or delete cookies through your browser settings. Disabling cookies may prevent some website features from working correctly.
When We Share Information
Haven may share information only when reasonably necessary with:
Authorized staff, volunteers, or organizational leaders
Companies that operate our website, email, forms, donations, or other services
Professional advisers assisting Haven
Government authorities or other parties when required by law
Appropriate parties when necessary to protect a person’s safety, rights, or property
Service providers receive only the information reasonably necessary to perform their work and are subject to their own privacy and security obligations.
We retain personal information only as long as reasonably necessary for the purpose for which it was collected, for organizational recordkeeping, or as required by law. Retention periods may vary depending on the type of information.
Haven will periodically review stored contact-form submissions and remove information that is no longer needed, when legally and operationally appropriate.
Haven uses reasonable administrative and technical safeguards intended to protect personal information. However, no website, email system, or online service can guarantee complete security.
If you believe personal information submitted to Haven has been accessed or used improperly, please contact us promptly.
Some information may need to be retained for legal, safety, financial, or legitimate organizational purposes.
Links to Other Websites
Our website may contain links to websites operated by other organizations. Haven is not responsible for the content, security, or privacy practices of those websites.
You may contact Haven to:
Ask what personal information we maintain about you
Request correction of inaccurate information
Request deletion of information when appropriate
Stop receiving optional communications
Ask questions about this Privacy Policy
Haven may update this Privacy Policy as its programs, website, or legal responsibilities change. The revised policy will be posted on this page with a new “Last updated” date.
Accessibility Statement
Last updated: September 8, 2026
Haven Adult Day Program is committed to making our website, programs, and information welcoming and accessible to people of all abilities.
We are continually working to improve the accessibility and usability of our website. Our efforts include:
Using clear, easy-to-understand language
Providing headings that organize information
Adding alternative text to meaningful images
Using readable text and sufficient color contrast
Making links and buttons clear and descriptive
Supporting keyboard navigation whenever possible
Reviewing our website for accessibility barriers
Accessibility is an ongoing effort. Some pages, documents, third-party services, or older materials may not yet be fully accessible. Links to services such as Facebook, GroupMe, and GoFundMe are controlled by those organizations and may have their own accessibility features and limitations.
Request Assistance
If you have difficulty accessing any part of our website, need information in another format, or would like help completing a form, please contact us.
When contacting us, please tell us which page or information you were trying to access and what type of assistance you need. We will make reasonable efforts to provide the information or assistance in an accessible way.
We welcome feedback about ways we can improve the accessibility of Haven’s website and services.
